Thank you for choosing BrandingNX.com for your digital marketing needs. We strive to provide exceptional services and ensure your satisfaction with our offerings. This Refund Policy outlines our guidelines regarding refunds for services rendered.
1. Refund Eligibility:
We offer refunds in the following circumstances:
- Service Not Rendered: If we fail to provide the agreed-upon services for any reason, you may be eligible for a full or partial refund.
- Dissatisfaction: If you are dissatisfied with the quality of our services and can provide valid reasons for your dissatisfaction, you may be eligible for a refund.
2. Refund Process:
To request a refund, please contact our customer support team at [email protected] within 4 days of the completion of the service. Please include your name, contact information, details of the service rendered, and reasons for requesting a refund.
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-10 business days and credited back to the original method of payment.
3. Non-Refundable Items:
Please note that certain items are non-refundable:
- Customized Services: Services that have been customized or tailored to your specific requirements may not be eligible for a refund.
- Third-Party Expenses: Any expenses incurred by us on behalf of third-party service providers to fulfill your order may not be refundable.
4. Chargebacks:
If you initiate a chargeback with your credit card issuer or payment provider without first contacting us to resolve the issue, you may be subject to additional fees and penalties. We encourage you to reach out to us directly to address any concerns or disputes.
5. Changes to this Refund Policy:
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised Refund Policy on this page. We encourage you to review this Refund Policy periodically for any updates or changes.
6. Contact Us:
If you have any questions or concerns about this Refund Policy or your eligibility for a refund, please contact us at [email protected].
Thank you for choosing BrandingNX.com. We appreciate your business and strive to provide the highest level of customer satisfaction.